Unique Network Solutions — CRM

Une Amundsen, Founder and Chairman of Superoffice: Customer Relationship Management - CRM

Mark the concept, first and last. Respected company research agencies all over the world emphasise the importance of CRM. Many of them even go so far as to say that companies which ignore CRM will scarcely survive for long in the new millennium. 'Customer closeness' has become the critical key factor in a world where supply has undergone explosive growth and rampant competition is the order of the day. SuperOffice was CRM long before CRM became a buzz-word. We were the first to see the benefits of our early insight for many years now, "Convenience through simplicity'. That is the essence of the SuperOffice philosophy - the 150, 000 enthusiastic users in Europe are in themselves enough proof of this philosophy's success. These are people whether they work in offices each day from the convenience that Superoffice offers."

Superoffice CRM.

For the majority of modern companies, the number one challenge is high and sustainable profitability. The key to accomplishing this goal is a loyal and happy customer base.

SuperOffice CRM5 software (Customer Relationship Management) supports your sales, marketing and customer service teams by placing vital customer information at their fingertips. In turn, your customers experience excellent communication and a high level of quality service. In addition, your organisation can measure, analyse and optimise activity based upon the heart of your operation, your customers.

Just look at some of the massive productivity savings that SuperOffice CRM5 software offers:

Customer satisfaction results:

• 87 % said SuperOffice CRM made them more efficient.
• 87 % replied that SuperOffice CRM was easy to use and quick to implement.
• 75 % said SuperOffice CRM has been a profitable investment.
• 86 % felt SuperOffice CRM met their expectations

Source: AC Neilson Survey

As your local expert centre for CRM5, Unique Network Solutions is ideally positioned to help your company achieve this winning edge so crucial in today's business climate.

Functionality and Convenience

Software development often turns into a race to offer as many functions as possible. Organisations that use CRM systems tend to follow this tendency. However 'more' does not automatically mean 'better'. In fact the reverse is often true. SuperOffice has deliberately opted for simplicity. What is important is not the number of functions there are but the numberof functions you can use.

Enjoying Your Work

A customer relationship management system only works properly if everyone within your organisation uses it. That is why we have ensured that working with SuperOffice is both easy and enjoyable. For example, the software has been arranged is such a way that you can simply carry on working with the programmes you are accustomed to such as Word, Excel, and many accounting packages.

Quickly and Effortlessly

SuperOffice has been strucing it. On average implementation, including training and setting up the database, takes just a couple of weeks.